Privacy Policy
Effective date: March 3, 2025
trndy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the trndy mobile application (the "App"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the App.
1. Information We Collect
We may collect the following types of information:
- Photos and Images: When you submit clothing for rating, we collect the photos you voluntarily provide through the App.
- Account Information: If you create an account, we collect your email address and any profile details you provide.
- Usage Data: We collect information about how you interact with the App, including features used, time spent, and preferences.
- Device Information: We may collect device type, operating system version, unique device identifiers, and crash data to improve the App.
2. How We Use Your Information
We use the information we collect to:
- Provide outfit ratings and accessory recommendations.
- Improve and personalize your experience in the App.
- Analyse usage trends and app performance.
- Respond to your inquiries and support requests.
- Send service-related communications (e.g., updates, changes to policies).
3. Sharing Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating the App (e.g., cloud hosting, analytics), bound by confidentiality obligations.
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users.
4. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide you with the App's services. You may request deletion of your data at any time by contacting us at hello@trndy.life. We will respond within 30 days.
5. Security
We implement industry-standard security measures to protect your information against unauthorised access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to or restrict our processing of your data.
- Data portability where applicable.
To exercise these rights, contact us at hello@trndy.life.
8. Third-Party Services
The App may integrate with or link to third-party services (e.g., analytics providers). Their collection and use of information is governed by their own privacy policies. We encourage you to review those policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page and, where appropriate, through an in-app notification. Your continued use of the App after any change constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: hello@trndy.life.